Western Digital Support

How to Get Drivers & Other Support for Your Western Digital Hardware

Picture of the Western Digital logo
© Western Digital Technologies, Inc.

Western Digital is a computer technology company that manufactures external hard drives, Firewire adapters, internal hard drives, and floppy drives.

Western Digital was founded in 1970 and started out by selling processors for calculators.

Western Digital's main website is located at http://www.wdc.com.

Western Digital Support

Western Digital provides technical support for their products through an online support website:

Visit Western Digital Support

You can find everything below through this link, including downloads and contact information.

Western Digital Driver Download

Western Digital provides an online source to download drivers for their hardware via this page:

Download Western Digital drivers

To find device drivers from the link above, choose your product from the drop-down menu and then select Download next to the appropriate software.

You can also find downloads by browsing for your Western Digital product from the main support page and then using the Downloads tab.

Downloading drivers directly from Western Digital is always the best decision, but sometimes you just can't locate exactly what you're looking for. In a case like that, you may have luck finding drivers from one of these sources.

Not sure how to update the drivers for your Western Digital hardware? See How To Update Drivers in Windows for easy driver update instructions.

Western Digital Product Manuals

Western Digital also provides most of their documentation via downloadable manuals:

Download Western Digital product manuals

To find the product manual for your Western Digital device, visit the link above and then choose your product. Legacy products can be found here.

Once on the product's details page, just choose User Manual (PDF), and then your language, to download the manual as a PDF file.

There are also installation guides available if that's what you're after.

Tip: Don't have a program that opens PDFs? Check out this list of free PDF readers if you try to open the manual to your Western Digital hard drive but your computer doesn't know what to do with the file.

Western Digital Telephone Support

Western Digital provides technical support over the phone at 1-800-275-4932.

Phone support for non-US countries can be found here. Just change the country from the option at the top of the page called Not from United States? Change country.

I highly recommend reading through my Tips on Talking to Tech Support before calling Western Digital for tech support. It'll help a lot if you're prepared before you call.

Western Digital Email Support

Western Digital also provides email support for their hardware products:

Contact Western Digital via email

Note: You must register (for free) with the WD Support portal in order to email Western Digital.

Western Digital Knowledge Base & Forum

Western Digital provides self-support through their Knowledge Base:

Visit the Western Digital's Knowledge Base

You can search through the Knowledge Base to find answers to common questions about Western Digital products.

Western Digital also has a community forum where users can communicate with each other about their Western Digital products:

Visit the Western Digital Community

Additional Western Digital Support Options

If you need support for your Western Digital hardware but haven't been successful contacting Western Digital directly, see my Get More Help page.

There you'll find information about contacting me on social networks or via email, posting on tech support forums, and lots more.