Dell Wyse Support

How to Get Drivers & Other Support for Your Dell Wyse Hardware

Screenshot of the Dell logo
Dell Logo. © Dell

Dell Wyse (previously called Wyse Technology before Dell purchased the company in 2012) is a computer technology company that manufactures thin client computers.

Ever since Dell acquired Wyse, they've been at work migrating and integrating most of the relevant information into Dell's existing site.

That said, a lot of support information and download links can still be found on the company's original website, located at http://www.wyse.com.

Dell Wyse Support

Dell Wyse provides technical support for their products through an online support website, but the page you should visit depends on whether or not your Wyse hardware has a Dell service tag or serial number.

Tip: See this Dell Wyse Products page if you're not sure how to check for a service tag or serial.

If the hardware does have a service tag, you can get support for the Wyse product through Dell's website:

Visit Wyse Support on Dell's website

If there isn't a Dell service tag, use the support page on Wyse's website:

Visit Wyse Support on Wyse's website

Dell Wyse Driver Download

Wyse provides an online source to download drivers for their hardware on their own website:

Download Wyse drivers on Wyse's website

For Dell Wyse hardware that include a service tag, please use Dell's website to search for the product, after which you can see all the available downloads for that specific device, including any device drivers:

Download Wyse drivers on Dell's website

If you can't seem to find the right driver for your Dell Wyse hardware through Wyse's or Dell's website, try using one of these other places to download drivers.

Do you have a device driver ready to be installed for your Dell Wyse device but not sure what to do with it?

See How To Update Drivers in Windows for easy driver update instructions.

Dell Wyse Product Manuals

Many of the user guides, instructions, reference manuals, and other documentation for Wyse hardware are available on the Wyse support website:

Download Wyse product manuals on Wyse's website

If you can't find the correct manual or other documentation from Wyse's website, or if you have a service tag on your hardware, use Dell's website to search for the device and download the proper documentation:

Download Wyse product manuals on Dell's website

Note: Most of the manuals you see through these support links are available in PDF format.

Dell Wyse Telephone Support

Dell provides technical support over the phone for Dell Wyse products that have a Dell service tag at this number:

1-877-459-7304

I highly recommend reading through my Tips on Talking to Tech Support before calling Wyse tech support.

Dell Wyse Forum Support

On Dell's website are a few different forums that can help provide additional support for Wyse products by connecting you with other users:

Wyse General Support Forum

Wyse Software Support Forum

Wyse Thin Client Support Forum

Dell Wyse Knowledge Base Support

Another way you can find support for your Dell Wyse hardware is to visit Wyse's Knowledge Base page for training videos, quick start guides, and other resources that may not be included in the product manuals from above:

Visit the Wyse Knowledge Base

Dell Wyse Email Support

Dell also provides email support for their Wyse hardware products through an email ticketing system:

Contact Wyse via email

Additional Wyse Support Options

If you need support for your Wyse hardware but haven't been successful contacting Wyse directly, see Get More Help for information about contacting me on social networks or via email, posting on tech support forums, and more.

I've gathered as much Wyse technical support information as I could and I frequently update this page to keep the information current. However, if you find anything about Wyse that needs updated, please let me know.

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