Adaptec Support

How to Get Drivers & Other Support for Your Adaptec Hardware

Picture of the Adaptec logo
© PMC-Sierra, Inc.

Adaptec is a computer technology company that manufactures storage controllers.

Adaptec was acquired by PMC-Sierra in 2010. It's main website is located at http://adaptec.pmcs.com.

PMC Adaptec Support

PMC provides technical support for their Adaptec products through an online support website:

Visit Adaptec Support

It's from this main support page that all of the downloads you'll read more about below are found.

You can search for your product at the top of the page or browse for it manually in this alphabetical list. There's also a whole page dedicated to outdated software, so be sure to check there too if you can't find your product on the main support page.

PMC Adaptec Driver Download

There's also an online source for driver downloads for PMC's Adaptec hardware:

Download Adaptec drivers

After finding the specific product in question from the support page, you can look under that page's "Downloads" section to find driver downloads for your specific operating system

If you still can't locate the right Adaptec driver you're looking for even after searching through PMC's website, be sure to check out these other places to download drivers. Remember that while it's best to download device drivers directly from the manufacturer's website (PMC in this case), sometimes you have no other option but to use a third-party source.

If you're not sure how to update the drivers for your Adaptec hardware, see How To Update Drivers in Windows for easy driver update instructions.

PMC Adaptec Product Manuals

Many of the user guides, instructions, and other manuals for Adaptec's storage hardware are available on the PMC support website:

Download Adaptec product manuals

Similar to downloading Adaptec drivers, just choose the "Documentation" tab on a product's page to find all of the manuals and other documentation for that particular model.

Note: Most of the Adaptec product manuals are offered in PDF format and will therefore require a PDF reader to open them. Some of the documentation is available as a regular webpage.

PMC Adaptec Telephone Support

Adaptec provides technical support to North American customers over the phone at 1-408-934-7274. The after hours support number is 1-800-416-8066.

Phone numbers for other countries can be found on the Adaptec Support Knowledgeable page.

Be sure you know your Technical Support Identification Number (TSID) before making the phone call. This is a 12-digit number and is usually found on the white label included with your Adaptec product.

I highly recommend reading through my Tips on Talking to Tech Support before calling PMC tech support. There are some solid tips in there for making the whole experience much more pleasant.

PMC Adaptec Email Support

PMC doesn't provide a support email address for their Adaptec hardware products but they do have a form you can fill out to send a question directly to their support team:

Ask a Question

Additional PMC Adaptec Support Options

If you need support for your Adaptec hardware but haven't been successful contacting PMC directly, see Get More Help for information about contacting me on social networks or via email, posting on tech support forums, and more.

I've gathered as much Adaptec technical support information as I could and I frequently update this page to keep the information current. However, if you find anything about Adaptec that needs updated, please let me know!

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